Can I get a refund for an accidental purchase?

We understand that sometimes purchases can occur accidentally, and we apologize for any inconvenience this may have caused.It's important to...

What do I do if I see an ad without an X or skip button?

Ad videos that show between puzzles should always be skippable after 5 seconds. This is usually done via an X or >> appearing in the u...

What can I do if I lost my progress and can't restore it?

If you changed to a new device or had to reset your device, first make sure you have connected to the App Store or Facebook in the settings ...

How do I clear blocks?

You can clear blocks by completing any horizontal or vertical rows. Below is the tutorial at the beginning of the game if you would like to...

How do I delete my account data?

Account deletion is only available on iOS devices Your account data, along with all of your game progress, can be deleted by following ...

Why am I seeing this “Age Restriction” message?

Several U.S. states (effective January 1, 2026 (for Texas) / May 7, 2026 (Utah) / July 1, 2026 (Louisiana)) have enacted laws that require a...